Contact us

A note for homeowners

If you have water backing up through a floor drain right now, we are the wrong number. DrainageAgency.ca is a marketing service for drain companies. We are not a contractor and can't send anyone to your home. Please call a local drain or plumbing company directly.

What to include in your first message

You don't need a long message. These details help us make the first conversation useful:

• Your company name and the town or region you serve
• How many trucks or crews you run
• The work you want more of: urgent backups, camera inspections, lateral replacements, maintenance clearing
• Roughly how many calls a month you get now, if you know
• Whether anyone answers the phone evenings and weekends
• Anything you've tried before that didn't work

Here's a template you can copy into a text or an email and fill in:

Hi, this is [Your name] from [Business name] in [City]. We run [number] trucks doing residential drain and sewer work. We'd like more [backup calls / camera inspections / lateral replacements]. We get about [number] calls a month. Can we set up a time to talk?

What happens next

1. We reply, usually within one business day, to arrange a time.
2. We talk for about 30 minutes, online, in person or by phone. We ask about your calls, your crews and the work you want. The first consultation is free for eligible trades businesses.
3. We look at your profile, website and any ad account, with your permission, and ask for a rough call history.
4. You get a written proposal: the plan, what's included, the monthly price from our pricing page, the ad budget we suggest, and how we'll measure results.
5. You decide. There's no pressure and no long contract. Plans are month to month with 30 days' notice.

Ways to meet

We work with drain companies across Canada, and we're flexible about how we meet:

• Online by video call, which suits most owners between jobs
• In person, if you'd rather sit down across a table
• By phone, for a quick first talk
• By text or email, if your days are full and you prefer to write

Our group is headquartered in Vancouver, British Columbia, and our about page explains who we are and how we work.

Before you get in touch

If you want to do some homework first, three pages will give you a good sense of our approach:

• The services page explains the five services and how to choose between them.
• The results page shows named results from our HVAC work and what transfers to drains.
• The guide to marketing a sewer camera inspection shows the kind of thinking we bring, even if you never hire us.

If you already have a marketing agency

That's fine. Many owners contact us while another agency still runs their account. Send a short note about what's working and what isn't, and we'll tell you honestly whether we think a change makes sense. Sometimes the answer is a few fixes your current agency can make, and we'll say so. If you do move, the accounts in your name come with you, so nothing is lost.

Privacy

Whatever you send us is used to answer you and to talk about a possible drain-marketing engagement, nothing else. We only send marketing messages to people who have contacted us first. Details are on our privacy page.